A quick guide to date selection when renting with us!

Return dates - Must be the next working day (Return dates cannot be a Saturday or Sunday for postal based orders as the postal system only operates Monday-Friday).

Exceptions to the event date = start date: Please choose the day before your event date if: 1. Your postal address is in a rural area, 2. Your event starts early in the day, or 3. You are traveling to your event early.

Our system automatically blocks out 3/4 days either side of each rental - to allow space and time for turnarounds, as well some extra security in the event of unforeseen delays! 

To check when you need to place your order by, please visit here.

Here are a few simple tips to help you care for your garment when renting from us! Renting is circular, do your part!

1. Avoid washing or altering our garments in any way, including temporary alterations.

2. Choose your bags and jewelry carefully—especially bracelets that could snag or pull on the fabric.

3. Use Clutch Glue instead of boob tape—it’s residue-free and gentler on the fabric. Please refrain from using tape with rental garments as it causes damage to the fabric.

4. Be cautious with full-length garments—lift them when you're outside to prevent dragging. 

5. Ensure the garment’s length fits you well. For lighter fabrics, use Clutch Glue for any temporary hemming.

6. Check the care label before ironing to make sure you’re treating the fabric correctly.

7. Be mindful while wearing the garment to preserve its condition. Avoid coloured drinks, alcohol spillage, mud etc.

8. If you plan on wearing fake tan, wash it off twice before putting on our garments.

By following these tips, you’ll help keep our garments in excellent condition for everyone to enjoy!

Please thoroughly read the diagrams provided and use them as a guide for placing your order. 

To check what dates to select, please visit here.

Please note all orders made less than 3 full working days prior to the rental start date or after the Wednesday 2pm postal cut off are made at the renters own risk of not arriving. These are considered late orders.

Saturday delivery- Saturday delivery can be used on orders placed after the Wednesday 2pm cut off. However this is at your own risk. Please select Saturday delivery as your shipping option & email us to let us know you would like us to send this order.