Try-On - 30 Minute

WEEKLY UPDATE

New slots for the week of May 12th will be uploaded on Wednesday May 7th, at 5 PM. Earlier slots are fully booked. Availability is posted 1-2 weeks in advance— please join the waitlist if there are no slots are showing available.

We are a small business with limited capacity, balancing try-ons with cleaning and order fulfillment which take up the majority of our work hours. Try on slots often fill quickly, and unfortunately not all waitlist requests can be accommodated each week.

The try-on price has been increased due to demand and to prioritise those seriously considering booking a garment. This is fully redeemable upon booking a garment within 7 days of your try-on.

May try-ons: We wish to advise that during May (peak ball season) that many of our full length gowns will likely be out on rental & therefore unavailable for try ons. 

Alternatives to Try-Ons:

• Use our measurement guides & recommended fits.

• Book a backup—get 20% off when renting 2+ garments for a single event (code: BACKUP). One must remain unworn.

Try-On Info

• Location: Milford, Auckland (address is provided on a secondary booking email - this may sort to your spam/ junk mail)

• Duration: 30 minutes

• Cost: $25 (redeemable if you rent within 7 days)

• Booking Limit: 1 try-on per week

• Fitting Room: Single curtained space for 1 person. You may bring 1 friend or family member only. 

• Garment Availability: No holds or guarantees—rentals take priority. Garment calendars can provide some insight into whether garments will be out on rental. You may also check with us.

• Refunds: Refunds are only offered should we be able to rebook your slot. The refund will be minus a $10 admin charge.

• Payment: Eftpos available

• Accessibility: The studio has stairs, but wheelchair users can view the studio from below the doorway

• Additional Notes: No bags, no makeup/fake tan, arrive on time as slots are back to back. Redeemable try on fees cannot be applied retroactively once an order has been placed.

• Silk Natalie Rolt Gowns & dry clean only garments: These are not available for try on as they need to remain clean following dry cleaning. 

No Postal or Weekend Try-Ons

• However you may rent via standard booking and write "TRY ON" in shipping notes.

• If you later wish to book the same garment again for your event, we offer 25% off the second booking of the same garment (email us with your first order details to set this up).